Shipping policy

Shipping Policy

At Anzu Space, all products are made-to-order and carefully customized. Please review the following shipping terms before placing your order.

Processing Time
All orders will be processed and dispatched within 5–10 business days. This timeframe reflects the time required to create your custom product before shipment.

Domestic Shipping (Australia)
We ship all domestic orders within Australia via Australia Post. A standard flat rate applies to all domestic deliveries.

International Shipping
For international orders, we use DHL services to ensure reliable and timely delivery. Shipping rates are calculated based on your location and the total weight of your order. The exact shipping cost will be automatically calculated and displayed at checkout.

Tracking Information
Once your order has been dispatched, a tracking number will be sent to your email. You can use this tracking number to monitor your delivery directly through the shipping provider’s website.

If you have any questions regarding your order or shipping, please feel free to contact us.

Thank you for supporting our made-to-order business.